b699 Privacy Policy — How Your Information Is Protected

Last updated: January 2026

Introduction & Scope

b699 is a safe and reliable online gaming platform operated for users in Bangladesh. This privacy policy explains what types of information b699 collects about you, how that information is used, who it may be disclosed to, and what your rights are.

This policy applies to the b699 website, mobile version, and all related services. By using our platform, you are considered to have read and agreed to the terms of this privacy policy.

This policy may change from time to time. We will notify you via your registered email of any significant changes.

This privacy policy has been prepared in alignment with the applicable data protection regulations of the Government of Bangladesh and international best practices. b699 believes that user privacy is a fundamental right and we are committed to protecting it.

What Information We Collect

b699 collects various types of information in order to provide its services. This information is gathered in two main ways — information you provide directly, and information collected automatically through your use of the platform.

2.1 Information You Provide Directly

When you create an account on b699 or use our services, we collect the following information:

Full name and date of birth (for age verification)
Email address and mobile number
National ID or passport number (for identity verification)
Residential address
Payment information — bKash, Nagad, Rocket, Upay, or bank account details
Records of communication with the support team

2.2 Automatically Collected Information

When you use b699, our system automatically collects certain technical information:

Device information: model, operating system, browser type and version
IP address and approximate geographic location
Login time, session duration, and page visit history
Gaming activity logs — bet amounts, win and loss records
Transaction history — deposit and withdrawal records
Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, for the purpose of identity verification or fraud prevention, b699 may collect identity verification information through trusted third-party services. This information is used solely for account security.

Purpose of Using Information

b699 uses collected information only for specific and legitimate purposes. Your information is not used for any unauthorised purpose.

3.1 Service Operation & Improvement

Creating and managing your account
Processing deposits, withdrawals, and transactions
Providing gaming services and ensuring fair operation
Diagnosing and resolving technical issues on the platform
Statistical analysis to improve user experience

3.2 Security & Compliance

Identity verification and confirming age 21+
Preventing account fraud and unauthorised access
Complying with applicable anti-money laundering regulations
Implementing and monitoring responsible gaming policies
Dispute resolution and complaint investigation

3.3 Communication & Support

Sending important account and security notifications
Transaction confirmations and receipt delivery
Responding to support requests and resolving issues
Informing you about relevant offers, subject to your consent

b699 never sells your personal information to third parties or rents it out for marketing purposes without your consent.

Data Security Measures

b699 follows industry-leading technical and administrative measures to protect your personal information. Our security framework is regularly reviewed and updated.

4.1 Encryption & Technical Protection

All data transfers are secured through SSL/TLS encryption
High-grade encryption is used for storing sensitive information
PCI DSS standards are followed for processing payment information
Regular security testing and vulnerability assessments
Two-factor authentication available

4.2 Administrative Protection

Strict access controls — only authorised staff can access your information
Regular data protection training for staff
Rapid response protocol in the event of a data breach
Strict data processing agreements with third-party service providers

Please note that no method of data transmission over the internet is 100% secure. We are committed to ensuring the highest level of protection, but keeping your account password confidential and promptly reporting any suspicious activity to us is also your responsibility.

Cookies and Tracking Technologies

b699 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
Functional Cookies: Used to remember your preferences and language settings.
Analytics Cookies: Collect platform usage statistics to help improve the service.
Performance Cookies: Monitor page loading speed and technical functionality.

5.2 Cookie Controls

You can limit or reject non-essential cookies by changing your browser settings. Please note that disabling certain cookies may affect how some features of b699 function.

Data Disclosure & Sharing

b699 never sells your personal information. However, information may be shared with specific parties in the following limited circumstances:

6.1 Service Provider Partners

b699 uses trusted third-party services for payment processing, identity verification, gaming software supply, and technology infrastructure management. These partners receive only the information necessary for their designated tasks and are bound by strict confidentiality agreements.

bKash, Nagad, Rocket, Upay — for verifying payment transactions
Banks — for processing bank transfers
Gaming software providers — for delivering gaming services

6.2 Legal Obligations

In response to court orders, legal proceedings, or lawful requests from regulatory authorities, b699 may be required to disclose information in compliance with applicable law. In such circumstances, we will aim to keep the scope of disclosure to a minimum.

6.3 Business Restructuring

In the event of any merger, acquisition, or restructuring of b699, user information may be transferred. We will notify you appropriately before any such change.

b699 never sells or transfers your information to advertising networks, data brokers, or unrelated third parties.

Data Retention Period

b699 retains your personal information only for as long as necessary. The retention period is determined by the type of information and the purpose for which it was collected.

Account information: for the duration your account is active and for a defined period thereafter to meet applicable legal obligations
Transaction records: for the period required under applicable financial regulations
Communication records: until the possibility of a dispute has passed
Technical logs: for a limited period for security review purposes

After account closure, some information may need to be retained for an additional period to fulfil applicable legal obligations. Once that period ends, the information is securely deleted or anonymised.

Your Rights & Controls

b699 believes every user should have adequate control over their own information. Your rights regarding your information are set out below:

8.1 Right to Access Information

You may request a copy of the information held about you from b699 at any time. We will respond to your request within a reasonable time.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction through your account settings or via the support team.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. Please note that some information must be retained for a defined period due to applicable legal obligations.

8.4 Right to Object to Processing

You may object at any time to marketing communications or non-essential processing of your information. We will give proper consideration to your request.

8.5 How to Exercise Your Rights

To exercise any of the rights described above, contact our support team — via 24/7 live chat or email ([email protected]). We are able to assist in both Bengali and English.

Protection of Minors

b699 is for users aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21.

Age verification at the time of registration is a mandatory part of our process. If we are informed that information has been collected from a minor, we will immediately delete that information and suspend the associated account.

If you believe a minor has created an account on b699, please contact [email protected] immediately.

Policy Changes & Updates

b699 reviews this privacy policy from time to time and updates it as needed. The policy may be changed if the scope of services expands, if there are legal changes, or if our practices improve.

10.1 Notification of Changes

For significant changes, we will send a notification to your registered email
A clear notice will be displayed on the website
The date of the updated policy will be shown at the top of the page

10.2 Meaning of Continued Use

If you continue to use b699 after an updated policy is published, it will be assumed that you have read and accepted the revised policy. If you do not agree to any change, you have the right to close your account.

If you have any questions or concerns about this privacy policy, our support team is always ready to help.

b699's Privacy Policy